Patient Journey Automation for a 6-Clinic Group
Conversational intake replaced PDF forms; reminders and recovery check-ins now run on schedule with escalation rules. No-shows down 41%, front-desk...
Project description
Challenge & Approach
Conversational intake replaced PDF forms; reminders and recovery check-ins now run on schedule with escalation rules. No-shows down 41%, front-desk call volume down a third, and every message logged to the chart with audit trails.
Related services
- Patient Messaging Automation — Intake, Reminders & Follow-Ups
- AI Outbound Calling — Reminders & Win-Back Campaigns
Project details
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